Jakarta (ANTARA) - The Indonesian Ministry of Communication and Digital Affairs has called for joint efforts from all stakeholders — including the government, private sector, and the public — to safeguard the country’s e-commerce ecosystem.
“The responsibility does not lie solely with platform operators, but also with the government, the community, and the media to help strengthen the ecosystem,” Head of the Ministry’s Digital Literacy Development Center Rizki Ameliah said here on Wednesday.
She stated that the ministry fully supports all e-commerce platforms in working together to protect users from online scams and personal data theft.
As of mid-2025, the Ministry of Communication and Digital Affairs had received more than 1.2 million reports of digital fraud, reflecting the growing cybercrime risks amid Indonesia’s rapid digital adoption.
Supporting this data, the State of Scams in Southeast Asia 2025 report by the Global Anti-Scam Alliance revealed that 66 percent of Indonesians had been targeted by scams in the past year.
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Meanwhile, the Financial Services Authority (OJK) recorded total losses from scams in Indonesia amounting to Rp6.1 trillion (around US$367.1 million) between November 2024 and September 2025.
“This data serves as a reminder for all of us to enhance our vigilance and digital literacy — not only in the technical aspect but also in ethical use of digital platforms,” Ameliah emphasized.
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To mitigate digital risks, she noted that the ministry has recently launched the CABE digital literacy movement to help improve people’s ability to use digital technology in positive, creative, and productive ways.
Ameliah also expressed appreciation for an e-commerce platform’s initiative to publish a consumer protection guidebook, describing it as a concrete step to safeguard users from online scams and personal data misuse.
